Apple releases iPod shuffle reset utility

Posted on 26 Oct 2006 at 10:21

Apple has released a reset utility that addresses four potential problems with first-generation 512MB and 1GB iPod shuffles.

The software fixes the following: with the iPod shuffle switched on, pressing the Play button will cause amber and green LEDs to flash for a few seconds, and the unit will not play any music, nor can you sync music to it from iTunes; on a Windows PC, iPod shuffle will appear in My Computer as a 'Removable Disk', but the iPod shuffle volume will not mount correctly; on a Mac, the unit will only be recognised in Apple System Profiler under Hardware>USB and will not appear or mount in the Finder; when attempting to restore, the unit may not be recognised at all and if it is (possibly after several minutes), the restore may fail with an error dialog 'Firmware update failure. Disk write error' or another error - it may take three restore attempts before the error appears.

iPod shuffle Reset Utility 1.0 for Mac and Windows is available from apple.com/support/downloads.

Author: Simon Aughton

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