Nvidia admits laptop problems

Posted on 3 Jul 2008 at 12:24

Components manufacturer Nvidia has revealed that it has seen some of its GPUs and MCPs failing at a higher than normal rate in selected laptops. The manufacturer blames the use of a dye and packaging material in the components, and is seeking insurance coverage.

NVIDIA has initiated discussions with its supply chain regarding the material set and has since switched production to a more robust dye and package material set.

"Although the failure appears related to the combination of the interaction between the chip material set and system design, we have a responsibility to our customers and will take our part in resolving this problem," said president and CEO Jen-Hsun Huang.

Huang claims that the GPU is one of the most complex processors in the system, and vowed the company will now work more closely with notebook system designers and chip foundries to ensure that the GPU and the system are designed collaboratively for the best performance and robustness.

"This has been a challenging experience for us. However, the lessons we've learned will help us build far more robust products in the future, and become a more valuable system design partner to our customers," Huang added.

The manufacturer also revealed that its revenue this quarter is now estimated to be between £440 million to £477.6 million. In May, the company was expecting to see revenue of around £575 million this quarter.

Author: Dawinderpal Sahota

Get more reviews, tutorials and in-depth advice, every month with Computer Shopper.
Click here to try 3 issues for £1

< Previous News : Graphics cards Next >

Be the first to comment on this article

You need to Login or Register to comment.