Heathrow prime destination for laptop losses

Posted on 1 Aug 2008 at 16:20

Almost 1000 people lose their laptop in London's Heathrow airport, according to research carried out by Dell. Over 800,000 laptops are lost or stolen in airports worldwide each year.

Dell's Ponemon Institute carried out the research and also found that 57 per cent of laptops that turn up in the 'lost and found' department will go unclaimed. The figures show that 3,300 laptops are lost per week in the eight largest airports across Europe Middle East and Africa, with Heathrow making up almost a third of that figure.

12,000 laptops are also lost per week across airports in the US alone.

"It's staggering to learn that more than 175,000 laptops are lost or go missing in the major European airports every year, with many containing sensitive information that organisations must account for," said Larry Ponemon, chairman and founder, Ponemon Institute.

On the back of its research, Dell has moved to revamp its ProSupport offering for businesses, which was originally launched in February 2008. The service enables corporate customers to track and recover lost laptops and remotely delete data.

"Dell is continuing to listen to their customers and is introducing services aimed at addressing their needs," said Matt Healey, research manager at research firm IDC.

"Adding this layer of protection can help these employees become more productive and face the challenges of business today," he added.

Author: Dawinderpal Sahota

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