Epson Expression Premium XP-800 review
Motorised tray that doesn't retract...?
I just purchased this unit which overall I am very pleased with. The one thing I find very odd though is that the motorised control panel and output tray opens automatically but will not retract, having to be closed manually. I have read various reviews on the web that say this is normal but I can't quite believe it I'm afraid. The tray is clearly motorised and could retract after printing and removal of print job just as easily as it opens. It feels odd to push the tray back in and you can clearly feel the resistance of the motorised mechanism. I have also seen this review that stated clearly that in the review model the output tray "When idle, the control panel and output tray retract automatically,...." http://www.computershopper.com/printers/reviews/ep
I have seen the control panel close once automatically but never again since.
Did they forget to include a sensor so it doesn't close on output that has not been removed...? Thereby having to disable this functionality in drivers....?
The FAQ on the US support webpage has also only just appeared as it is flagged as new on 09/01/2013; it does not appear on the UK webpage. In addition, the manual explicitly mentions the manual opening and adjustment of the control panel but does not mention the output tray has to be manually closed.
What are you not telling us Epson?
By kevvyb2013 on 21 Jan 2013
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