Microsoft stops “mainstream” XP support

Posted on 15 Apr 2009 at 09:52

Microsoft has stopped offering mainstream support for Windows XP and Office 2003.

Microsoft will also continue to sell “extended support” to XP users for another five years but queries regarding the installation of Windows XP will be handled by Microsoft free of charge, the company will now charge customers on a per-incident basis for any additional support until April 2014. This applies to all versions of Office 2003 and versions of Windows XP, except Embedded.

However, if you’ve recently bought a PC or netbook with Windows XP installed, you’ll be able to get free support for the operating system from your PC manufacturer, providing it is still under warranty.

“Netbooks are newer machines, and they’ll still be covered by the same OEM warranty you have purchased”, Leila Martine, director of the Windows consumer business told Computer Shopper. “So if you go out today, for instance, and buy a netbook with Windows XP, that will be covered under the OEM agreement based on the terms and conditions on that side.”

Microsoft will continue to send free security patches to all XP users until August 2014.

Author: Dawinderpal Sahota

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