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Trend Micro Worry-Free Business Security Services review

Reviews
Published 
19 Nov 2012
Gallery
Our Rating 
4/5
Price when reviewed 
187
inc VAT

Great protection, a brilliant web interface and masses of features come at a high price

Trend Micro Worry-Free Business Security Services provides you with a web-based management interface from which you can monitor and configure the protection for all the Windows systems on your network, whether they're desktop workstations or servers. The Advanced edition also protects Mac OS X and Android devices. This makes it a great choice for any business that wishes to protect and monitor a wide range of systems.

It's easy to add a PC; a helpful link within the Devices menu takes you to a screen where you can email an installation link to the user whose PC you wish to add, install Trend's client on the machine that you're currently logged on from or download a redistributable installer. By selecting the group in which you wish to place the PC before sending off or downloading the installer, you can automatically ensure that it gets the right level of protection. Having multiple groups like this means that you can, for example, assign different URL filtering blacklists to different sets of users.

The web interface is incredibly smartly designed and easy to use, even compared to the high standards set by rivals such as the Symantec.cloud interface. The main page gives you an overview of the status of your protected systems, so you can see which have suffered threats that need attention and make sure that both your licence and each system's signature database is up to date.

Trend desktop client

The Devices tab lets you view all your connected devices, sorted by group. By default, you start with Server and Device groups but, as mentioned above, you can also add others. Whether setting up a new group or editing an existing one, a helpful policy configuration interface guides you through various steps. These include choosing whether to give the client software full scanning capabilities and a local pattern file or supplement its local threat information with Trend's cloud-based scan server, configuring the firewall and the sensitivity of the web reputation scanner, enabling content filtering and time scheduling to keep employees' browsing habits in check during work hours and giving various control privileges to the client applications.

By default, the local application is simple. It's rather drab-looking, which might also help to put your users off the idea of playing with it. A status tab show you which components are currently active, when it was last updated and how many infected files its real-time scanner has found. Another tab allows users to manually scan local and removable drivers. Beyond that, the client lets you view logs and access online help documents, but that's it.

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