To help us provide you with free impartial advice, we may earn a commission if you buy through links on our site. Learn more

HP Photosmart Premium C310 review

Our Rating :
Price when reviewed : £162
inc VAT

There's a versatile printer at the heart of this MFP, but it's let down by its frustrating controls and nannying driver interfaces.


33ppm print speed, USB, 802.11 b/g/n wireless, 455x450x199mm

When we finish testing a printer and have extensive notes it usually means that there’s plenty to say about it. Unfortunately, in the case of the Photosmart Premium C310 much of it is negative.

It’s a smart MFP that’s a little bigger than average. There’s an extra black ink tank that’s used in darker colour prints. Control is via touches and gestures on a huge 10.9cm touchscreen, which proved to be one of the most frustrating we’ve ever used.

HP Photosmart Premium C310

We’ve used touchscreens on other HP printers, but while some seemed unresponsive, the Photosmart Premium’s appeared to be ignoring us altogether. During setup it took several attempts for it to acknowledge our language selection. Things progressed normally for a while after that until we came to set up the wireless network. After a few moments the screen went blank and it became apparent that the printer had hung.

We were able to complete the setup after a restart, but the screen remained slow to respond to most inputs, and sometimes failed to acknowledge them at all. Many of the Premium’s menu elements rely on scrolling and other animations, but these often stuttered rather than moving smoothly. This was noticeable when trying to scroll through the photos on an inserted memory card, where the screen contents didn’t follow a dragged fingertip in a predictable way, leading to frustration and a couple of unintended commands.

Pages: 1 2

Basic Specifications

Rating **
Maximum native print resolution 9,600×2,400dpi
Max optical resolution 1,200×2,400dpi
Output bit depth 48-bit

Quoted Speeds

Quoted speed, mono A4 33ppm
Quoted speed, colour A4 32ppm

Tested Print Speeds

Time for two 10x8in photos 1.0 10m 34s
Time for six 6x4in photos 1.0 12m 46s

Physical and Environmental

Standard printer interfaces USB, 802.11 b/g/n wireless
Optional printer interfaces none
Size 455x450x199mm
Weight 7.7kg
Noise (in normal use) 55dB(A)
Duty cycle 1,250

Paper Handling

Maximum paper size A4/legal/panorama up to 360mm long
Maximum paper weight 280gsm
Standard paper inputs 2
Standard paper input capacity 145
Maximum paper inputs 2
Maximum paper input capacity 145
Duplex (code, cost if option) Yes


Printer technology thermal inkjet
Supported operating systems Windows XP/Vista/Vista-64/7/7-64, Mac OS X 10.5+
Other inkjet features 10.9cm colour touchscreen, automatic print head alignment, replaceable print head, HP web printing, customisable apps
Other inkjet options none

Buying Information

Price £162
Consumable parts and prices £13
Price per colour A4 page 6.5p
Quoted life of supplied black cartridge 250 pages (ISO/IEC 24712)
Quoted life of supplied colour cartridge(s) 300 photo black, cyan, magenta, yellow pages (ISO/IEC 24712)
Quoted life of supplied photo cartridge(s) N/A
Warranty one-year RTB

Print Quality

Number of ink colours 5
Number of ink cartridges 5
Maximum number of ink colours 5
Maximum number of cartridges 5
Quoted photo durability 108 years
Quoted photo durability source Wilhelm Imaging Research

Tested Scan Speeds

Full scan area preview 24s
A4 document at 150dpi 3s
A4 document at 300dpi 36s
6x4in photo at 600dpi 39s
6x4in photo at 1200dpi 2m 42s

Tested Copy Speeds

Time for single A4 mono copy 1.0 14s
Time for single A4 colour copy 1.0 23s
Time for 10 A4 copies using feeder 2.0 N/A

Photo Features

PictBridge support No
Borderless printing A4
Direct (PC-less) printing Yes
Supported memory cards SD, MMC, Memory Stick Duo
CD printing No

Copy Features

Maximum number of copies 99
Max mono copy resolution 600x600dpi
Max colour copy resolution 600x600dpi

Fax Features

Max mono fax resolution N/A
Fax memory (maximum mono pages) N/A