Help Expert Reviews choose the best bank of the year

Choosing a bank is a daunting task, whether you’re a total newcomer or a veteran looking for a change. Like most services, banks are in constant competition with one another for your hard-earned money; but where your broadband provider or mobile network hopes you’ll part with it, a bank hopes to look after it.

This makes deciding which one is right for you immensely important. After all, you’re probably going to deal with your bank in some capacity every single day: whether you’re ordering a takeaway or managing your savings pot, the flow of funds both inwards and outwards will always travel via the bank you choose.

As a result, banking should be a painless experience. It doesn’t matter whether you prefer to manage your money via an app or over the phone, any bank worth its salt will make the process straightforward – even if something goes wrong. There’s nothing more painful than having to waste countless hours miscommunicating with poorly prepared customer-service departments or navigating endless menus just to transfer cash between your accounts.

So, how do you know which banks are up to scratch? Here at Expert Reviews, we believe that gathering customer feedback is the absolute best way to sort the wheat from the chaff. That’s why we’re asking you what you think of your current bank or building society.

Below, you’ll find a short survey. If you have reason to praise your bank, or you’d just like to dish a bit of dirt on it, please do take a minute to respond – we’d really love to hear from you. You’ll be entered into a prize draw to win a £250 Amazon voucher as a thank you.