Freespeech Home Unlimited review

Freespeech has one of the clearest and most helpful websites of all the VoIP providers here.

Services are split into Home and Business, and the choice is kept simple – either pay-as-you-go or monthly deals. Another section lists the optional features, and clearly shows which features come with each package. Freespeech’s help pages are also very clear and are constantly updated with new articles.

Free accounts are available. If you can persuade your friends to sign up, you can call them for free. Freespeech is currently offering a VoIP-enabled Thompson router for free with Unlimited (subscription) deals, and we were provided with one as part of this review.

Configuring the router for our ADSL line was simply a case of copying our ISP’s settings to the router, then following clear instructions to set up the VoIP line. We also set up the X-Lite softphone following the guide provided; it was one of the better guides for this software that we’ve seen.

Unfortunately, Freespeech’s call rates aren’t competitive. Calls to mobiles are particularly expensive, so if you make calls to a wide range of destinations and to mobiles as well as landlines, other services will cost you less. However, the Unlimited plan also covers some international destinations such as Canada, Australia and the US, so if your calls are primarily to these destinations and in high enough volumes, you may find Freespeech Home Unlimited is worth the monthly fee.