Looking to switch provider? You’re in the right place: we've collected the best broadband deals in your area
It’s important to keep your eyes peeled for the best broadband deals. All of the internet service providers (ISPs), whether they’re big or small, are jostling for your attention by including eye-boggling download speeds and extra goodies such as gift cards. But which one should you pick? We’ve scoured the web to bring you the best broadband deals on the market.
You’ll first need to consider your requirements: do you live in a house full of gamers? Or do you just want a reliable connection for your home office? After all, there’s not much point paying for mounds of megabits or extra features you’ll never use.
To help you find the best broadband deal for your needs, we’ve rounded up the best below in a handy comparison tool – just type in your postcode to see how much money you could save on your current tariff.
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The best broadband providers in the UK
1. Plusnet: Simply the best ISP
Plusnet now has a remarkable track record in the Expert Review Best Broadband Awards, having won the crown for two years in a row.
As well as winning our overall prize, it won the individual awards for customer service, contact centre and reliability, as well as a highly commended award for value. In short, nobody came close to touching it. That’s why 78% of Plusnet customers we surveyed said they would be happy to recommend the broadband provider to friends and family.
Elsewhere, 74% of Plusnet customers said they were satisfied with its customer service, and even when things do go wrong, the company’s contact centre has a good record of sorting out problems. Some 81% of the customers we surveyed said they were satisfied with how the contact centre dealt with their issues.
Reliability is another of Plusnet’s strong suits, being the only provider of the eight major ISPs in our survey to score more than 80% for the reliability of its connections.
Plusnet might not have the fastest connections on the market, but it delivers a friendly, reasonably priced service that customers can clearly rely on.
2. Now Broadband: The best ISP for value
Now Broadband won our Best Value award for 2023, as well as finishing in second place overall. This Sky-owned broadband provider is tightly focused on the budget end of the broadband market and you will do well to find a provider offering cheaper tariffs, with deals starting from only £20/mth.
In fact, at the time of updating, there wasn’t a single Now Broadband tariff with a monthly cost higher than £24/mth. It’s not hard to see why 71% of the company’s customers were satisfied with the value for money on offer.
It’s worth noting that Now Broadband doesn’t yet offer full-fibre connections, which are the faster lines with the more premium price tags. If you want download speeds in the hundreds of megabits per second, you will have to look to providers such as Virgin Media.
The flexibility of Now Broadband’s contracts is also worth noting. The company offers deals on one-month rolling contracts, which is very unusual. Most providers want to tie you down for 18 or 24 months. That could make Now Broadband the perfect choice for students or anyone in short-term lets.
3. BT: Fast and generous with freebies
Why should you go for BT? In a word: speed. The ISP finished in second place behind Virgin Media in the Best Speed category of the Best Broadband Awards. In fact, an impressive 68% of the BT customers we surveyed said they were satisfied with their speeds.
This was backed up by our most recent review of the service, where the variable stopping BT from being the best ISP overall was its lacklustre customer service. Still, it’s by no means alone in this respect as other big providers struggle when it comes to support.
There’s a wide array of BT broadband deals to suit every budget and bandwidth requirement, which often come with generous gift cards worth up to £50.
4. Virgin Media: Blistering speeds and regular discounts
In our review, we praised Virgin Media’s class-leading speeds (you can go up to a whopping 1,130Mbits/sec), while highlighting its lacklustre customer service ratings – although, again, it’s hardly alone in that respect.
That was backed up by the Best Broadband Awards, where Virgin Media once again scooped the Best Speed prize after 74% of its customers said they were satisfied with their download rates. If you’ve got a need for speed, it’s the one to pick.
How do we track down the very best broadband deals? At Expert Reviews, we put a lot of thought into the offers we recommend and want to get the most for your money. We’ve outlined our full deal-hunting strategy in an article, which you can read by clicking on this link.