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BT Home Hub 3 review

  • BT Home Hub 3
  • BT Home Hub 3 back
  • BT Home Hub 3

Verdict:

Caters well for novice users, but advanced features are conspicuously absent and wireless performance is pedestrian.

Review Date: 16 Mar 2011

Price when reviewed: £92

Supplier: http://www.bt.com

Reviewed By: Barry de la Rosa

Our Rating 3 stars out of 5

The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it's also available to buy. It has two WAN ports - one is an RJ11 port for the built-in ADSL modem, while the other is a special RJ45 port that supports the VDSL2 protocol used by BT's Infinity fibre-optic broadband service. This means you can sign up for a normal ADSL service and upgrade later.

BT Home Hub 3 back

The front panel has just three indicator lights, showing the status of power, broadband and wireless. A small pull-out tab at the back of the unit has a randomly generated WPS PIN and password for the admin interface. It's convenient, as you won't lose the settings and can carry the tab with your around your various devices to set them up.

BT Home Hub 3

The web-based interface is incredibly sparse. The first page shows the status of connections and lists connected clients, while the second links to BT's services such as BT FON, NetProtect Plus security and Family Protection parental control software. A Settings page comes third, and by default it's set to Basic mode - clicking Advanced Settings reveals more information and options.

There's no support for 128-bit WEP, so if you have older equipment that can't use the more secure WPA or WPA2 encryption, you'll be even less secure using 64-bit WEP. There's also no MAC address filtering for limiting access to only pre-defined devices, no support for WDS (Wireless Distribution System) for extending the wireless network, and no QoS for prioritising important traffic.

The Home Hub's most interesting feature is Smart Wireless channel-hopping. Unlike most automatic channel selection techniques, BT's constantly checks for interference - not just from other access points but also from Bluetooth devices and microwaves - and changes channel on the fly. However, we didn't notice this take effect in our performance tests, and the results didn't show any marked improvement over other routers, despite our noisy testing environment. Results in our speed tests were mixed, barely going above 32Mbit/s at close range, although the signal remained strong enough at 20m to achieve an impressive 9Mbit/s.

Those needing advanced features may be frustrated by the Home Hub's simplicity; plus wireless speeds could be better, especially if you're considering BT's new high-speed Infinity service. Still, the Home Hub is attractive, easy to use and though we wouldn't buy it standalone, it's a plus point of signing up for BT's home broadband.

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User comments

Flawed

One problem with every Homehub 3 routers is port 161 which is both open and resonsive to external scans. The router firmware supplies no way to close port 161.

By CLUNK1234567 on 24 Sep 2011

Flawed

One problem with every Homehub 3 routers is port 161 which is both open and resonsive to external scans. The router firmware supplies no way to close port 161.

By CLUNK1234567 on 24 Sep 2011

Port Forwarding

Port forwarding only works externally. If you need services to loop back to your network, ie you have a server/NAS on your network, you can't talk to it from within your network.

By Comms_Engineer on 22 Nov 2012

Cerrulla

This really is the Austin Allegro of wireless routers. BT supplies it with their broadband package, but it is very expensive for what it is, with indifferent performance at best and is generally poor quality. The one they sent me was defective and unreliable.

By Cerrulla on 13 Feb 2013

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